Privacy Policy

Last updated: December 15, 2024

1. Introduction

AutoLister Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive listing platform and services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Business information (dealership name, license numbers)
  • Account credentials and preferences
  • Payment and billing information
  • Communications with our support team

2.2 Vehicle and Inventory Data

To provide our listing services, we collect:

  • Vehicle information (make, model, year, VIN, condition)
  • Pricing and availability data
  • Photos and descriptions
  • Inventory management data

2.3 Usage Information

We automatically collect information about how you use our services:

  • Log data and access times
  • Feature usage and preferences
  • Device and browser information
  • IP addresses and location data

3. How We Use Your Information

We use your information to:

  • Provide Services: Create and manage vehicle listings, process payments, provide customer support
  • Improve Platform: Analyze usage patterns, develop new features, optimize performance
  • Communication: Send service updates, marketing communications (with consent), support responses
  • Legal Compliance: Meet regulatory requirements, prevent fraud, enforce terms

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our platform:

  • Payment processors for billing
  • Cloud hosting providers for data storage
  • Analytics services for platform improvement
  • Customer support tools

4.2 Platform Integration

To provide listing services, we share vehicle information with:

  • Facebook Marketplace
  • Other automotive listing platforms
  • Social media platforms for advertising

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Investigate fraud or abuse

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication
  • Employee security training
  • Incident response procedures

6. Data Retention

We retain your information for as long as necessary to:

  • Provide ongoing services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Account data is typically retained for 7 years after account closure for business and legal purposes.

7. Your Rights and Choices

7.1 Access and Updates

You have the right to:

  • Access your personal information
  • Update or correct inaccurate data
  • Request data portability
  • Delete your account and data (subject to legal requirements)

7.2 Marketing Communications

You can opt out of marketing emails by:

  • Clicking unsubscribe links in emails
  • Updating preferences in your account
  • Contacting our support team

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze platform usage
  • Provide personalized experiences
  • Measure marketing effectiveness

You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

California residents have additional rights under the CCPA, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email and prominently posted on our platform. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

  • Email: ethan@autolisterpro.com
  • Phone: (434) 448-9940

We will respond to privacy requests within 30 days of receipt.